Update: September 29, 2020

Sigh. Well, since this country seems incapable of getting its head out of its own arse for long enough to actually stop the spread of Covid-19, and we've now become accustomed to living with a pandemic with no end in sight rather than doing anything proactive about it, I guess it's time to formally update this statement. Everything below still remains true, however I'm officially declaring the moratorium on housecall services extended through at least the end of the year (December 31, 2020), and likely through at least the first quarter of next year (through March 31, 2021). We'll reassess if anything should change, of course, and we will continue performing necessary services for our clients via DROP-OFF at our location in Keene and REMOTE SERVICE only until such a time as we can confidently restore housecall services. This model has worked well for 99% of our clients over the last six months, and I hope it will continue to work for the months ahead. I do, of course, apologize for the inconvenience - but this is what we have to do in order to make sure everyone stays safe and healthy, and to do our part to help stem the tide of the Covid-19 pandemic. Here's hoping we can resume normal operations sooner rather than later.